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Refund and Returns Policy

The following is an excerpt from our Terms & Conditions regarding Returns and Refunds. You may read all the terms and conditions here. 

Return of Goods

  1. All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods not required or sold by the Buyer, unless otherwise agreed, in which case the following terms apply:
  2. Any returns must be authorized by an authorized representative of the Seller before any credit may be given.
  3. Where the Seller agrees to accept the return of goods that are not damaged, the Buyer will be responsible for the cost of carriage and may be subject to a restocking fee at the discretion of the Seller and will ensure that they are carefully packaged to avoid any damage in transit.
  4. The Seller will not be obliged to accept any goods or packaging that is damaged in any way.
  5. The credit of amounts due or paid shall be at the sole discretion of the Seller and will only be given for goods that are in a saleable condition.


Limitation of Liability

The Seller shall not be liable for any and all loss or damage suffered by the individual Buyer in excess of the product’s invoice price.